"This is our third visit for our son's birthday party. I have always been impressed by the staff but is year they really excelled themselves in looking after the non playing Mums with hot water bottles which were regularly refilled as well as an endless supply of coffee brought to me on a cold March morning. The staff are friendly, engaging and very helpful. Missile Wood is a pleasure to visit."
"Fantastic day!! Very well organised and run by marshalls who were very safety conscious and enthusiastic - cant wait for another visit ( this was my first) :0)"
"Delta Force staff were at a very high standard, customer service was at an amazing standard. I was made very welcome and thoroughly enjoyed the day, 10/10. Good to see a company work so well and that the staff seemed they enjoyed every minute working there."
"The Staff were very impressive, from check in to lunch to the marshals. Especially when dealing with 13 Very excited boys! Thank you for making our sons birthday such fun."
"I would like to take this opportunity to praise the Kent site staff for making the day exciting and fun Rory and the manager are exceptional staff and the lady in the shop was lovely too"
"A huge thank you to Lucy and Adam our marshals they made the day , they made us feel safe at all times but let us have fun for the whole day. I took 5 10 year old boys for a birthday party and they never stopped talking about the day all the way home we had an excellent day, thank you again guys"
"Cannot praise the staff enough. They did everything to ensure we were looked after whilst the kids were playing. We had a steady supply of hot water bottles as the weather was so cold. Food was easy to order and came promptly. There was no waiting around, and everything ran smoothly. Thanks to Jo the manager and all the staff who were all very friendly yet professional."
"Upgraded weapons to M16 was brilliant. Terminator feature was cool, nice added twist. Overall really good day out. Thanks to guys at Thatchwood :)"
"The manager and staff were just wonderful. They made the whole family feel welcome and it was an unbelievable experience for all! Thank you all from the bottom of our hearts!"
"My husband took my son and 6 other 10 yr old boys for his birthday and they all had a fantastic time. The staff went brilliant, friendly and professional. They knew exactly how to talk to the boys to ensure the right balance of safety and fun. When my husband arrived in the morning one member of staff noticed he looked a bit tired and kindly went off to get him a coffee! The centre far exceeded my expectations. The staff were friendly and great with the kids, they were genuinely enthusiastic and brilliantly well organised. The manager (Steve I think) gave us a warm welcome and put us all at rest straight away, he is clearly a great asset to Delta Force and a very likeable professional. Being greeted with a cup of coffee as I arrived and hot water bottles being handled out to waiting mothers show a level of service and attention to detail that few other organisations could ever dream of, I would book again without hesitation. The organisation of the events was exceptional and the health and safety focus was very reassuring. The kids all came away from the day having thoroughly enjoyed themselves. Many thanks for a memorable occasion. They all loved it and definitely be back. Thank you for a very well run, truly memorable day."
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